SORRY (intermediate, young adults & adults)

Do you know how many  ways there are to say "I'm sorry"? Which words can you choose? What answers can you expect?
You can find some hints in this video.




Listen to MisterDuncan and answer the following questions:

1. Which embarrassing situations can you mention where people should say "I'm sorry"?
2. What is the difference between I'M SORRY, EXCUSE ME and PARDON?
3. Find out in which situations each one is adequate. Give examples.